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Old 2008-09-30, 13:25   #1
perdesi
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Default S-Card: snxxxx Smart-Clip dongle, v2.10, assigned Smart-Clip: snxxxx Europe

I just updated my smart-clip and S-Card and when try to connect to SmatMoto 3.16, I get the error message below:

"S-Card: snxxxx Smart-Clip dongle, v2.10, assigned Smart-Clip: snxxxx Europe, initializing...OK
Smart-Clip not found."
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Old 2008-09-30, 13:46   #2
Mr.Tinkertrain
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@ perdesi,

Please make sure that:
1. Firewall on your computer (or your LAN) is configured properly or disabled
2. LPT port settings are set to EPP in BIOS
3. Your LPT cable works properly
4. You use a stable power supply with your clip (use power adapter 12V 750mA)
5. If you are using WinXP, log in as Administrator or any other account with administrative rights

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart you PC.
Also set LPT options in SmartMoto to compatibility.
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Old 2008-10-22, 17:13   #3
perdesi
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Quote:
Originally Posted by Mr.Tinkertrain View Post
@ perdesi,

Please make sure that:
1. Firewall on your computer (or your LAN) is configured properly or disabled
2. LPT port settings are set to EPP in BIOS
3. Your LPT cable works properly
4. You use a stable power supply with your clip (use power adapter 12V 750mA)
5. If you are using WinXP, log in as Administrator or any other account with administrative rights

To run a new SmartMoto under WinXP also to update a Smart-Clip please
launch the SmartMoto, open Smart-Clip bookmark & tick the option "Disable OS parallel port polling (requires reboot)".
After that restart you PC.
Also set LPT options in SmartMoto to compatibility.

I'm still unable to connect to SmartMoto. Any other recommendation?
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Old 2008-10-22, 17:56   #4
soctia
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post step by step what you did i will try to help.
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Old 2008-10-23, 06:15   #5
Mr.Tinkertrain
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@ perdesi,

Try to update your Smart-Clip, save log file and send it with the description of the problem to the support[at]smart-clip.com
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Old 2008-10-23, 12:41   #6
perdesi
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Thank you for your help. I tried different computer and I was able to connect. Here are the logs. I get critical error 80: 40: message when trying to unlock

Clip serial: xxxx, version: 4.08, initializing... OK
Searching for phone... found Motorola Phone (V3r), getting test interface... OK
Model V3r
Firmware R3443U2_G_0E.C0.17R
Switching to flash mode... OK [S Flash Neptune LTE2]
Reading phone boot version... A.52
Boot prepare... failed
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Old 2008-10-23, 12:52   #7
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@ perdesi,

V3r with boot verison 0A.52 can be unlocked via TP, only.
Check this link for more detailed information, please.
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Old 2008-10-23, 13:02   #8
perdesi
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Quote:
Originally Posted by Mr.Tinkertrain View Post
@ perdesi,

V3r with boot verison 0A.52 can be unlocked via TP, only.
Check this link for more detailed information, please.
I still don't get it. Is test point a device that I have to buy? There is no image or description of Test Point.
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Old 2008-10-23, 13:56   #9
Mr.Tinkertrain
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@ perdesi,

TestPoint procedure description:
Disassemble the phone
Connect the phone to PC via Smart-Clip, using standard cable(Not repair one), and launch SmartMoto
Connect Testpoint to ground (Connect one end of the cable to TP, and the other to any metal shield(ground))
Connect Phone Battery
Press Search button in SmartMoto
SmartMoto should detect "S Blank..."
Disconnect Testpoint
After that the phone ready for unlock/repair operation

TP pictures can be found at the www.boot-loader.com in the Public Downloads->testpoints->... file folder.

Also, please check the link in the previous post.
Quote:
Check this link for more detailed information, please.
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Old 2008-10-27, 11:09   #10
perdesi
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Could someone in simple English tell me what Tinkertrain is trying to explain? First of all, I am not sure what the Testpoint is. From the directions, it appears to be a hardware. Is it something that I have to buy in addition to Smart Clip and S-Card? If so, where would I be able to buy one from?
2. The first step is to Disassembe the phone. Disassembe mean to remove the battery and cover or open the screw etc? It doesn't provide any information about the level of disassembling.
Any help will be really appreciated. I have been trying to unlock the phones for about a month now.
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