problem how update s-card

[albarkagsm]

please can someone tell me what to do i have problem with my s-card i have update my smart-clip sucessfully remain to update s-card when i try to update it with smart-clip it will not see s-card but when i remove smar-clip it will see s-card seria please what to do regard

[boot-loader]

Please send log file (including serials) from update process to support[at]smart-clip[dot]com